Health Care-Based Organizations: Improving Quality of Care and Performance


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Health Care-Based Organizations: Improving Quality of Care and Performance
1011205Health Care-Based Organizations: Improving Quality of Care and PerformanceMary Beth EdmondJonathan D. FlandersJames Er Ralston
About This Chapter Health care systems help people stay healthy, live with chronic disease or disability, recover from illness, and cope with dying. Of the more than $2 trillion spent each year on health care in the United States, studies of the costs of poor quality estimate that upward of 30 percent is allocated to overuse, underuse, or misuse of care resources that provide no value to the patient (Midwest Business Group on Health 2003). Care often is delivered too …
Citation
Joseph M. Juran; Joseph A. De Feo: Juran's Quality Handbook: The Complete Guide to Performance Excellence, Sixth Edition. Health Care-Based Organizations: Improving Quality of Care and Performance, Chapter (McGraw-Hill Professional, 2010), AccessEngineering Export