Perfect Phrases for Managers and Supervisors, Second Edition

by: Meryl Runion


Abstract: Perfect Phrases for Managers and Supervisors, Second Edition, has been completely revised to help you communicate in today's workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: setting a tone of mutual trust and respect, dealing with difficult employees and delicate problems, conducting interviews and performance reviews, empowering your people, and disciplining workers or terminating employment.
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Book Details

Title: Perfect Phrases for Managers and Supervisors, Second Edition

Publisher: McGraw-Hill Education: New York, Chicago, San Francisco, Athens, London, Madrid, Mexico City, Milan, New Delhi, Singapore, Sydney, Toronto

Copyright / Pub. Date: 2010 McGraw-Hill Education

ISBN: 9780071742313

Authors:

Meryl Runion is president and CEO of SpeakStrong, Inc., and a Certified Speaking Professional.

Description: Perfect Phrases for Managers and Supervisors, Second Edition, has been completely revised to help you communicate in today's workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: setting a tone of mutual trust and respect, dealing with difficult employees and delicate problems, conducting interviews and performance reviews, empowering your people, and disciplining workers or terminating employment.