The Effective Use of Measurement


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The Effective Use of Measurement
1010204The Effective Use of MeasurementWhen I worked as a clinical psychologist I never had a patient complain about being measured. The reason: they never doubted that measurement was being used to help them with their problems.In business, measurement is also used to solve problems, to help the company perform better, but one of the most frequent uses of measurement is to identify performers who aren't measuring up. Based on the measurement, negative action is usually taken to correct the performance problem. No wonder employees avoid measurement whenever they can. It's no fun being identified as the problem.The purpose of measurement in a Performance Management system is different. Rather than using measurement to…
Citation
Aubrey C. Daniels, Ph.D.,: Bringing Out the Best in People. The Effective Use of Measurement, Chapter (McGraw-Hill Professional, 2000), AccessEngineering Export