Preface


Please sign in to view the rest of this entry.

Preface
PrefaceIn thinking about and practicing conflict resolution, it's useful to have some historical framework: The history of conflict resolution as applied behavioral science began in the 1940s with social psychologist Kurt Lewin and his students at Yale University. The history of the behavioral science of conflict resolution as applied to workplaces began in the 1960s with NTL Institute. The history of mediation as a non-coercive, interest-based, facilitated process to settle disputes—an alternative to litigation—began in the 1970s. (The legal field prefers to call mediation "ADR"—alternative dispute resolution.) The history of mediation as a self-help skill in wor…
Citation
Daniel Dana, Ph.D.: Conflict Resolution. Preface, Chapter (McGraw-Hill Professional, 2001), AccessEngineering Export