How to Resolve a Conflict Between Others


Please sign in to view the rest of this entry.

How to Resolve a Conflict Between Others
10102041010201 How to Resolve a Conflict Between OthersManagers manage people. People are human. Our human nature impels us into conflict. So, managers must manage conflicts between people who work for them.But you didn't need me to tell you that. Every manager, supervisor, team leader, and anyone else who is responsible for the work of others could write a book of case studies about conflict between employees—and most of their tales would not have happy endings.Curiously, even the best graduate schools of business provide little or no instruction about how to manage the relational performance of e…
Citation
Daniel Dana, Ph.D.: Conflict Resolution. How to Resolve a Conflict Between Others, Chapter (McGraw-Hill Professional, 2001), AccessEngineering Export