Strategic Management of Organizational Conflict


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Strategic Management of Organizational Conflict
10102041010203 Strategic Management of Organizational ConflictSo far we've learned four specific mediation tools: managerial mediation, self-mediation, team mediation, and preventive mediation. And, we've learned when to use them by understanding conflict structure. Gold star readers may even have internalized a "contingency model" of mediation, enabling you to modify these tools to fit a particular conflict by considering its structure."Are we there yet?" you ask from the back seat. "Is that all I need to manage conflict at work?""Nope, we're one-third of the way to our destination," your p…
Citation
Daniel Dana, Ph.D.: Conflict Resolution. Strategic Management of Organizational Conflict, Chapter (McGraw-Hill Professional, 2001), AccessEngineering Export