The Emotional Lives of Kaizen Teams


Please sign in to view the rest of this entry.

The Emotional Lives of <emphasis role="italic">Kaizen</emphasis> Teams
10112051011203 The Emotional Lives of <emphasis role="italic">Kaizen</emphasis> Teams
A man without a smiling face must not open a shop. —CHINESE PROVERB
The ability to persuade people to change is a critical skill of any leader. The leader who leads based on authority alone can only go so far. Such a leader can only be right so many times, and when he or she is wrong, often a culture of fear prevents people from facing the leader's error and correcting course quickly. Authority-based leadership, while appropriate in some situations, is fragile. The approach that Toyota has taken to leading product…
Citation
Jon Miller; Mike Wroblewski; Jaime Villafuerte: Creating a Kaizen Culture: Align the Organization, Achieve Breakthrough Results, and Sustain the Gains. The Emotional Lives of Kaizen Teams, Chapter (McGraw-Hill Professional, 2014), AccessEngineering Export