STATE My Path


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STATE My Path
1010201STATE My Path How to Speak Persuasively, Not Abrasively
Outspoken by whom? —DOROTHY PARKER, WHEN TOLD THAT SHE WAS VERY OUTSPOKEN
So far we've gone to great pains to prepare ourselves to step up to and master crucial conversations. Here's what we've learned. Our hearts need to be in the right place. We need to pay close attention to crucial conversations—particularly when people start feeling unsafe—and restore safety when necessary. And heaven forbid that we should tell ourselves clever and unhelpful stories.So let's say that we are well prepared. We're ready to open our mouths and start sharing our point of view. That's right, we're actually …
Citation
Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler: Crucial Conversations Tools for Talking When Stakes Are High, Second Edition. STATE My Path, Chapter (McGraw-Hill Professional, 2012), AccessEngineering Export