Quality Is Made in the Boardroom


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Quality Is Made in the Boardroom
101020310102041011205Quality Is Made in the Boardroom (Only Top Management Can Make the Decisions Necessary to Assure Quality)Hundreds of thousands of workers are made redundant every year because of mass layoffs, companies going out of business, some mismanaging funds, and others just not knowing how to stay in business. What percentage of these layoffs was because of poor management is unknown. I doubt very many were because the workers weren't doing their jobs.Deming often said that quality is made in the boardroom. The important decisions are made there. All…
Citation
JOYCE NILSSON ORSINI, PhD,: Essential Deming: Leadership Principles from the Father of Quality. Quality Is Made in the Boardroom, Chapter (McGraw-Hill Professional, 2013), AccessEngineering Export