Develop a Thorough Understanding of the Situation and Define the Problem


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Develop a Thorough Understanding of the Situation and Define the Problem
10102041011205Develop a Thorough Understanding of the Situation and Define the Problem
Carefully Aim Before Firing In Toyota's internal Toyota Way 2001 document they describe problem solving under the broad category genchi genbutsu—the actual part, the actual place. The discipline of carefully observing actual processes directly without preconception—with a blank mind—starts the process of truly understanding the problem. This leads to a thorough explanation of what is happening and its effect on the area, the team, the customer, or the company and reveals wh…
Citation
Jeffrey K. Liker; David Meier: Toyota Way Fieldbook. Develop a Thorough Understanding of the Situation and Define the Problem, Chapter (McGraw-Hill Professional, 2006), AccessEngineering Export